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Tier 1 User Admin Support Analyst
Overview
If you love making people feel at home, youâ™ll love working at Willow Bridge Property Company. Whether youâ™re just starting your career or joining later in your journey, weâ™re eager to help you find your perfect fit. Willow Bridge is a full-service residential property company with deep roots in the industry. Since our early days as Lincoln Property Company, we set the standard of excellence for multifamily operators and developers. Active in more than 75 markets in the U. S. , Willow Bridge oversees over 180,000 apartment units and has $3B in owned assets under management.
Willow Bridge is currently hiring for an experienced Tier 1 User Admin Support Analyst. We are looking for an entrepreneurial-minded person who enjoys building relationships with their team and with customers. Does that sound like you? Become part of the Willow Bridge family and grow your career path today.
ResponsibilitiesPrimary role will consist of:
- The setup of a new hire user access
- Provide accurate system role and access to applications
- Reset and Unlock accounts
- Provide Email Support
- Work with Willow Bridge’s property management personnel to assist with questions or problems they have with Willow Bridge’s Property Management Systems.
Qualifications
:
Bachelor’s Degree is a plus but not required, preferably in Information Technology, Business, or Real Estate.
Required Skills
:
Knowledge of the following is a Plus but not required: Yardi 7s, Rent Café/CRM, Payscan, Yardi 6, OneSite, and Entrata, OKTA, Active Directory, Gmail, Password resets.
Excellent communication, verbal & written skills
Basic PC skills / Helpdesk experience
Working knowledge of Excel, PowerPoint, and Word
Ability to work with team members
Customer Service Skills