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Regional Trainer, Property Management Training Team
Overview
If you love making people feel at home, youâ™ll love working at Willow Bridge Property Company. Whether youâ™re just starting your career or joining later in your journey, weâ™re eager to help you find your perfect fit. Willow Bridge is a full-service residential property company with deep roots in the industry. Since our early days as Lincoln Property Company, we set the standard of excellence for multifamily operators and developers. Active in more than 75 markets in the U.S., Willow Bridge oversees over 180,000 apartment units and has $3B in owned assets under management.
Willow Bridge is currently hiring for an experiencedRegional Trainer, Property Management Training Teamto overseeDevelopment of our regional team members. We are looking for an entrepreneurial-minded person who enjoys building relationships with their team and with customers. Does that sound like you? Become part of the Willow Bridge family and grow your career path today.
ResponsibilitiesThe Regional Trainer is accountable for executing deployment of Property Management Training initiatives across their assigned region. This position champions, communicates, and facilitates Property Management training programs, curricula and content that supports Willow Bridgeâ™s business objectives. The Regional Trainer uncovers and proactively shares learning & talent development needs and concerns with regional leaders, the Talent Management team and other business partners. This role also focuses on diagnosis of training challenges and recommendations for future Property Management training solutions.
- The primary purpose of this role is to facilitate assigned Willow Bridge PropertyManagement training programs both virtually and in-person.
- Partners, consults, and supports regional leaders to identify training needs andsolutions that will increase associate effectiveness.
- Leverages reporting to proactively monitor training engagement and completion for their assigned region and consistently provides input and metrics to RegionalLeadership on overall training performance of properties.
- Drives greater understanding and use of Willow Bridge training programs, tools,and resources to ensure consistency in language, models, and tools across theregion.
- Conducts necessary prep work to teach approved training programs and followscurriculum as outlined in each training program.
- Recommends modifications, enhancements, or changes to training programs asneeded.
- Ensures successful execution of training classes that result in high-qualityparticipant experiences, ongoing program sustainability and cost-effective use ofresources.
- Coaches and influences regional leaders on effectively championing and usingtraining tools and resources on the job to create an effective learning experiencefor their associates.
Role Requirements
- A minimum of 1 year of classroom training experience with demonstratedsuccess facilitating both in-person and virtual training required.
- Travel is required for this role. The percentage of travel can be up to 50%-75% attimes within the assigned region to conduct necessary training activities asneeded.
- Demonstrated ability to effectively manage a classroom environment andfacilitate pre-designed learning programs.
- Strong analytical and problem-solving skills.
- Demonstrated effective organization and time management practices.
- Strong level of professionalism, presence, poise, persuasiveness.
- Ability to gain an in-depth understanding and analyze key business drivers,strategy goals, and challenges to effectively support Willow Bridge PropertyManagement training initiatives.
- Demonstrated track record of establishing a high level of credibility quickly;appropriate confidence to gain the trust and respect of key stakeholders andleaders.
- Ability to clearly identify and analyze a true training need while articulating theright training solutions to business partners.
- Bilingual (English/Spanish) preferred
- Bachelorâ™s degree in any of the following areas preferred but not required:Human Resources, Education, Instructional Design, Business Management,Communications, or related field.
- Training & Facilitation Certificate from ATD preferred, not required.
- Associate or Certified Professional in Talent Development (APTD/CPTD)
- Certification preferred and/or highly encouraged but not required.
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