Receptionist

Overview:

If you have strong administrative and love working with people, apply now for our Receptionist opening at AMLI Midtown Miami. We are hiring an individual with excellent customer service skills that can handle high-volume traffic, calls, and walk-ins in our property’s fast pace environment. As the Receptionist, you will manage the front desk area and our busy resident package/delivery room.

Essential Functions:

• Manage multiple package systems – includes walking to various buildings and delivering packages when necessary.
• Answer and direct incoming calls and emails to the appropriate party.
• Manage office organization and appeal, including models, refreshments, and lobby areas.
• Greet visitors to the Community and introduce them to the appropriate party where applicable.
• Walk amenity areas regularly.
• Process resident service requests, including logging and follow-up.
• Manage the initial prospect process, including but not limited to inputting guest cards and providing basic information.
• Provide quality customer service and timely response to resident requests and complaints.
• Assist Leasing Team with planning and executing resident and employee events when applicable.
• Complete Weekly Marketing/Operations reports when applicable.

Compensation and Benefits:

AMLI offers the following benefits to meet the needs of AMLI employees and their families:

• Medical, Dental, and Vision Coverage
• Apartment Rental Discount
• 401(k) Company Match
• Time Off – Vacation, personal, sick, and company holidays

QUALIFICATIONS:

• High school diploma or GED required; Associate or college degree preferred.
• 2- 3 years of administrative support experience. Knowledge of Microsoft Office Suite is required.
• Spanish – English Bilingual

AMLI Residential is one of the preeminent multifamily companies in the nation, focusing on developing, acquiring, and managing luxury apartment communities. Founded in 1980, AMLI is wholly owned by Prime Property Fund, a fund managed by Morgan Stanley Real Estate. AMLI is an equal employment opportunity employer that encourages personal and professional development. We are committed to volunteerism and giving back to the Community. Join our team of professionals and discover the boundless opportunities at AMLI.

Responsibilities